De Beauvoir Town Flower Delivery: Terms & Conditions for Local Customers

Online Flower Delivery Terms & Conditions for De Beauvoir Town

Terms & Conditions for De Beauvoir Town Flowers – Online Flower Delivery

These Terms & Conditions set out the basis upon which De Beauvoir Town Flowers provides flower delivery services to customers located in De Beauvoir Town and the surrounding areas, via our e-commerce platform. Please read them thoroughly before submitting your order. By ordering from us, you agree to be bound by these Terms & Conditions, which may be updated occasionally without prior notice. The most recent version will always apply to you at the time of your order.

1. Scope and Application

These Terms & Conditions apply to all flower delivery services offered by De Beauvoir Town Flowers to individual customers purchasing online for delivery to De Beauvoir Town and nearby localities. The terms set forth herein apply to all aspects of the buying process, including ordering, payment, cancellations, and liability, in connection with your purchase of flowers from our site.

2. Placing an Order

To place an order with De Beauvoir Town Flowers for online flower delivery:

Selection of Products: Browse our online store to view a variety of fresh flower bouquets, arrangements, and accompanying gifts specifically curated for delivery in De Beauvoir Town.
Order Submission: Once you have made your selections, add your chosen items to the shopping basket and proceed to checkout. You will be asked to provide your contact information, the delivery address (which must be within De Beauvoir Town or our stated delivery areas), recipient details, and your payment information.
Personalisation: You may include a personal message card with your order, where available, by including your message at the appropriate step in the checkout process.
Order Confirmation: After completion of payment, you will receive an on-screen confirmation and an order reference number. This confirmation serves as acknowledgement that we have received your request, but it does not confirm acceptance of your order.
Order Acceptance: We reserve the right not to accept your order, or parts of it, should an item be unavailable, if we are unable to deliver to your requested address, or if there are other circumstances that prevent us from fulfilling your order. In such cases, you will be notified, and any payment collected will be refunded promptly.

3. Flower Availability and Substitutions

All products displayed on our website are subject to availability. While we strive to provide the exact flowers pictured, natural variations may occur, and certain blooms may be unavailable due to seasonal factors or supply limitations. In these situations, we reserve the right to substitute flowers or packaging with items of equal or greater value and appearance, ensuring the completed arrangement is as close as possible to your original selection. We will make reasonable efforts to contact you should any significant substitutions be required.

4. Delivery Information

We strive to deliver flowers to your specified address on the requested date. Delivery is available within De Beauvoir Town and surrounding postcode areas as clearly set out on our website. Please ensure you provide accurate recipient details and a complete delivery address, including postcode, unit, flat, or suite numbers where applicable. If we are unable to fulfil a delivery due to incorrect or incomplete information, we cannot be held liable for any loss or inconvenience.

Delivery Times: Standard delivery times are provided on our website. We do not guarantee specific delivery times, but will make reasonable efforts to accommodate any timing requests where possible.
Recipient Not Present: If the recipient is not available at the time of delivery, our courier may leave the flowers with a neighbour, leave them in a safe place, or leave a calling card for further instructions. Flowers are a perishable product; failure to collect or re-arrange delivery promptly may impact their freshness.
Adverse Conditions: De Beauvoir Town Flowers cannot be held responsible for delivery delays or failures arising from circumstances beyond our reasonable control (for example, extreme weather or public transport disruptions).

5. Payments

All prices listed on our site are displayed in GBP and include VAT unless otherwise stated. Payment must be made in full, using one of the secure payment methods provided on our website, at the point of order. Orders will not be processed or dispatched until payment has been received in full.

Payment Security: We use industry-standard encryption and secure third-party payment processing. We do not store your card details on our servers.
Pricing Errors: In the event of a product being listed at an incorrect price due to a typographical or technical error, we reserve the right to refuse or cancel any orders placed at the incorrect price, regardless of whether an order confirmation has been sent. If your payment has already been processed, you will receive a prompt refund for the difference or the full value of the relevant product(s).

6. Cancellations and Changes

If you wish to cancel or amend your flower delivery order for De Beauvoir Town, you may do so according to the following:

Cancellation Window: Orders may generally be cancelled or amended without charge up to 24 hours before the scheduled delivery date. Please note that during peak periods (such as Valentine's Day, Mother's Day, or Christmas), earlier notice may be required due to increased demand.
How to Cancel: To request a cancellation or amendment, contact us via the methods set out on our website, quoting your order reference number and details.
After Cut-Off: If you contact us after the 24-hour cancellation window or once your order is in preparation or dispatched, we may not be able to alter or cancel your order. In such cases, no refund can be guaranteed.

Your statutory rights are not affected by these provisions.

7. Refunds and Returns

We pride ourselves on the freshness and quality of our flowers. If you are unhappy with your De Beauvoir Town flower delivery for any reason, please get in touch as soon as possible after receipt. We may request photographic evidence to assess the issue. Refunds or replacements will be considered at our discretion and processed within a reasonable timeframe, typically to the original payment method.

Perishable Nature: Flowers are a perishable good and are not eligible for return. Please review your order details and delivery address carefully before completing your purchase.

8. Customer Responsibilities

By placing an order with De Beauvoir Town Flowers, you acknowledge and agree to:

Provide accurate and complete order, payment, and delivery information.
Ensure someone is available to receive the order at the delivery address or provide clear instructions for alternative arrangements.
Treat our staff and delivery professionals with mutual respect in all interactions.
Advise us promptly of any dissatisfaction or concerns, to enable us to address these efficiently.

9. Limitation of Liability

We will use reasonable skill and care in providing our flower delivery services. However, except as required under applicable UK law:

Our liability for any claim relating to a single transaction (including negligence) is limited to the value of the product(s) supplied.
We are not liable for delays, failures or losses arising from circumstances beyond our reasonable control, including but not limited to natural events, acts of terrorism, strikes, or failure of telecommunications networks.
We are not liable for indirect, special, incidental or consequential losses of any kind, whether or not we have been advised of the possibility of such losses.
Nothing in these Terms & Conditions shall limit or exclude our liability for death or personal injury caused by our negligence, fraud, or any liability that cannot be excluded by law.

10. Intellectual Property

All content on our website, including text, images, logos, product designs, and arrangements, is the intellectual property of De Beauvoir Town Flowers or our content suppliers. You may view, print, or download portions of the site for personal use only. Copying, distribution, or use of site content for commercial purposes is strictly prohibited without written consent.

11. Privacy and Data Protection

Your privacy is important to us. We process your personal data in accordance with our Privacy Policy, which explains how we use, protect, and store your information. By using our service, you consent to this processing. We do not share your personal data with third parties, except as required to fulfil your order or where required by law.

12. Force Majeure

If De Beauvoir Town Flowers is prevented or delayed in performing its obligations by circumstances outside its control (including, but not limited to natural disasters, government restrictions, or epidemics) we shall be relieved of those obligations for the duration of the event. In such cases, we will make reasonable efforts to communicate with you and resume normal operations as soon as possible.

13. Governing Law and Jurisdiction

These Terms & Conditions, and any non-contractual obligations arising out of or in connection with them, are governed by and construed in accordance with the laws of England and Wales. Any disputes or claims arising out of or in connection with the purchase of flowers from us shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact and Customer Support

If you have any questions or require further clarification regarding these Terms & Conditions or your order, please consult the contact section of our website for current communication options available. We endeavour to respond to all customer queries promptly and professionally.

15. Applicability Across De Beauvoir Town and Surrounding Areas

De Beauvoir Town Flowers is proud to serve residents and businesses throughout De Beauvoir Town and nearby localities. These Terms & Conditions apply to all online flower delivery orders placed for delivery within these areas. For deliveries outside these postcodes, additional terms and delivery options may apply, as detailed on our website.

16. Amendments to Terms & Conditions

We reserve the right to update or amend these Terms & Conditions at any time to reflect changes to our procedures or as required by law. The current version published on our website at the time of your order will apply to your purchase. We recommend reviewing these Terms & Conditions regularly to stay informed of any changes.

By placing an order with De Beauvoir Town Flowers, you confirm that you have read, understood, and agree to comply with these Terms & Conditions.